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Services

Our support services let you hire specialist staff and equipment to deliver specific projects. It is a sustainable, shared economy approach, to delivering your vision. 

 
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Expert Support Staff

Whatever the scale of your operation, sometimes you need extra support. Whether you need skilled personnel for key short-term roles or equipment and supplies to enable delivery of your campaigns, we can help. Perhaps you need a manager for your call-room or someone to train volunteers or run a graduation gift drive? Maybe you need phone lines, or a seamless way to produce paper-based fulfilment? What about tablets for volunteers doing face-to-face or laptops for callers? Our customers benefit from our simple and reliable resources so they can deliver outstanding results. 

Professional Staff Deployment

to Deliver Your Vision 

Whatever the scale of your operation, sometimes you need extra support. Perhaps you need a Campaign Manager for your telephone campaign, someone to train volunteers, or run a graduation gift drive? Perhaps you need a face-to-face fundraiser to permit more visits so you can deliver a specific campaign to date and target. 

Our network of outstanding development professionals are available for key short-term roles to ensure you have the extra resources to deliver your goals. We carefully appraise and train every candidate who joins our network. We certify their skill sets so you know they can deliver your needs. We review and, through structured feedback, strengthen their skills after every deployment. 

Let us introduce you to the warm, goal-oriented, dynamic professional you need to provide those key additional resources to deliver your vision.

 
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Equipment and Supplies 

Maybe you need phone lines, or a seamless way to produce paper-based fulfilment? What about tablets for volunteers doing face-to-face or laptops for telethon callers? Our customers benefit from our simple and reliable resources so they can deliver outstanding results. 

 

Programme Consultancy  and Insight 

In partnership of shared ideas and shared expertise we can help you deliver your vision

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Delivering Campaigns 

There is a lot to running any type of campaign. We can offer as much insight, experience and practical help as you need. We offer complete solutions and partial support. Whether it’s a giving day, a phonathon, class-giving, a reunion giving, graduation giving or legacy programme, it takes planning and resources.

 

Campaigns are a symphony of messages, askers, calls to action and fulfilment. Tailored to you, our partnership with you will allow you to stretch further, achieve more, unrestricted by internal resources.

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Insight 

Serafina brings a wealth of insight. It opens up opportunities and helps you assess and deliver your goals. It will also have you asking questions. There will be triumphs and challenges and we can help you evaluate these and develop processes to achieve your vision.

From the outset of our partnership, we can help you. From onboarding to Serafina, to interpreting the wide business intelligence it delivers, our professional services team are here to help you unlock the full potential of this powerful resource.

Consultancy 

We can help you plan your entire fundraising year or we can help you compose an individual activity or approach. We are experts in all aspects of regular giving. We have built multi-year plans for clients with milestones and regular reviews. We can help manage whole campaigns, conduct reviews or simply be there to talk through ‘knotty’ problems. We can help senior management understand what is possible, based on evidence drawn from millions of alumni/asker interactions.

 

And if you do not think you are ready to fundraise yet, you should be talking to us. We can show you how to accelerate development so you can get started in achieving your goals.

Whatever your needs in philanthropy, we have the expertise to listen and to help. We'd love to hear from you and discuss

your projects and ideas. 

 
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Campaign Design 

With so many different channels and objectives, it can really help to have a partner with a wealth of experience from across the globe. Whatever fundraising or engagement activity you are planning, we can share with you both the go-to best practice and pitfalls so you know your campaign will be a huge success.